SHIPPING

Tough Hook is exclusively distributed by Westbrands Pty Ltd.

All orders will be paid for at time of order.

We will make every effort to ship your order within 1 business day.

Orders will be shipped by Australia Post but we may select another quality carrier if required.

The shipping address for your order is shown in the checkout, your order confirmation and shipping confirmation emails.

In the event that an incorrect address was entered, please email Customer Service at sales@westbrands.com.au immediately. Westbrands Pty Ltd cannot accommodate all address change requests.

Westbrands Pty Ltd takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

Westbrands Pty Ltd is not responsible for lost, stolen, or damaged packages.

Westbrands Pty Ltd will not be held accountable for late deliveries, loss or damage relating to late deliveries.