PRIVACY
Tough Hook is exclusively distributed by Westbrands Pty Ltd.
By using this website you are agreeing to the terms of our Privacy Policy.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, contact number and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing Customer Service at sales@westbrands.com.au.
How To Access Or Correct Your Personal Information
You can access all your personally identifiable information that we collect online and maintain by emailing Customer Service at sales@westbrands.com.au.
You can correct factual errors in your personally identifiable information by sending us a request that shows these errors. To protect your privacy and security, we will also take all reasonable steps to verify your identity before granting access or making corrections.
Our commitment to Data Security
In order to prevent unauthorised access, to maintain data accuracy, and to ensure the correct use of information, Westbrands Pty Ltd has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online as outlined on this privacy policy. Any page at Tough-Hook.com.au that asks you for personal information is considered a secure page. These pages employ state of the art encryption to protect your personal information from unauthorised use. All credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions who receive information needed to verify and authorize your credit card or other payment information, and to process and ship your order. Unfortunately, data transmission over the Internet or any wireless network is not guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be 100% guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
Future Changes
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
